Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour reply guarantee with all our Linux web hosting packages, which means each individual support request you submit is going to be responded to in only 60 minutes maximum. Our support staff members are trained to very fast resolve any situation and to supply you with detailed information on any concern that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us at any time necessary. Our crew of employees will be on–line for you 24x7x365 to answer to all your issues and to sort out any matter you will likely have. You also can send us a technical support ticket from your Site Control Panel or drop an email whenever. Also, on working days, you’re able to call us or make use of the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel delivers a broad knowledge base that’s built into all parts. In each part, you’ll find a Help control key that will load for you a selection of step–by–step lessons on how to work with a selected feature or carry out a certain action. Furthermore, we have crafted tutorial video lessons so you might get a better idea of the Control Panel’s interface.