Help and Support Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Answer Guarantee

  • Our group of technicians will do their best to reply to your help inquiries within less than 1 hour. If, however, the problem you have encountered requires assistance from the Administrators’ =Department,= we’ll address the ticket to the administrator on duty and will write a reply to let you know.

  • Top quality support service
  • Top–class Technical Assistance Service

  • We offer you round the clock tech assistance through a ultra–fast ticketing platform incorporated into your Control Panel. You can e mail us all the time about any of the programs that come pre–installed on the virtual server, such as the chosen Linux distribution, the server admin panel and our in–house created Site Control Panel.

  • Intuitive help center
  • A Descriptive Help Zone

  • In the Site Control Panel that is available totally free with the virtual server, you can find an educative Help zone, that features all you need to be informed about when monitoring your internet sites and software. We have added a wide selection of how to articles and reviews and video courses that present the fundamental web site management responsibilities in an understandable form.