1 hour ticket response
We are committed to delivering a swift and appropriate solution to every trouble ticket submitted by a customer. Our expert client care team members will examine your question and will think of the best option. We offer a 1–hour response time guarantee for all support tickets. Actually, our average response time has proved to be twenty minutes.
A Premium–Quality Help Desk Support Service
Each member of our tech support team has lots of years of experience in the Linux web hosting world and the majority of them have worked for us for at least 5 years. They all are eager to reply to all your queries in the most proficient manner possible.
An Easy–to–Browse Help Center Section
Built into the Site Control Panel is an easy–to–navigate Help Center, which offers a variety of sources of information. You can browse through a routinely updated knowledge base featuring web hosting account administration articles and site management articles, check the step–by–step video tutorials or take a look at our F.A.Q. database.
