Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • The Help Center section incorporated into iowep’s Site Control Panel features a collection of help articles and commonly asked questions. Aimed towards fixing any common problem that you may encounter, they are contributed by our support team of qualified techs.

  • Top quality support service

  • Tutorial Video Clips

  • We have prepared a selection of educational video tutorials that visually demonstrate how to fix a common problem connected to your Linux web hosting account. You’ll find the tutorial videos in the Help Center section.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 help desk service with a sixty–minute support ticket response guarantee. A team of proficient customer service technicians will be available to you to answer all the enquiries that you could possibly have. During non–peak periods, a response will be offered within just twenty minutes.