One of the typical reasons to get a server of your own is the fact that you will have 100 % control over the software environment and you'll be able to install anything you wish. This will enable you to run applications which need specific software in order to be present on the hosting server, which isn't possible with a shared hosting server where you can install software only within the account, but not on a root level. If you're not very experienced with this kind of matters, nonetheless, you might encounter complications since managing a server of your own differs from managing a conventional shared hosting account. In this light, we offer an upgrade with our hosting server packages called Installation & Troubleshooting, thus our administrators can take care of various tasks which should be done or can resolve many issues that you might experience.
Installation and Troubleshooting in VPS Hosting
The upgrade can be acquired with all virtual private server plans that we offer and you are able to add it either during the signup or anytime later via your billing Control Panel. It comes with an hour of custom work on your hosting server, so our admins can help you with software installation or setup. They could furthermore troubleshoot any piece of software that you have already installed in the event that it does not work properly, so you will not need to waste time to figure out what is wrong since they can aid you in a very quick and professional manner. As this is a one-time upgrade, you could get it only if you need it and if a given task takes shorter time, the rest of the minutes shall be available for the future and will not be reset in the end of the month. This upgrade is beneficial in case you are unable to do something yourself or when you have our Managed Services upgrade, but the half an hour of custom work it includes are not enough for a certain task.
Installation and Troubleshooting in Dedicated Web Hosting
You'll be able to add the upgrade to any of the Linux dedicated web hosting we offer at any time that you need it. In case you need any custom work from our administrators right after your web server is set up, you'll be able to get the upgrade during the server signup procedure, or when you need something to be done afterwards, you can add the upgrade from your billing Control Panel. The Installation & Troubleshooting service features 1 hour of work from our admins on your server, so if you face any difficulties to install a third-party piece of software or some application gives errors and doesn't work the way it is supposed to, our experts shall assist you in a very timely manner. If a task takes less than one hour, the rest of the time will be available for future tasks and you will be able to see it within the billing area. This upgrade is suitable in case you do not have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the thirty minutes custom work it provides.